Category Archives: service

Donna’s Cafe.Coffee.Bar®: Worth More Than One Visit

There is only one phrase to describe Donna’s: dine here.

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This Is How a REAL American Follows Johnny Paycheck’s Advice: Take This Job and Slide It!

We have all had the experience of wanting to tell our customers were to get off, but few of us ever get the chance to vent our frustrations to anyone other than a coworker or family member. Steven Slater, a former airline flight attendant stood up for all Americans who have had it with unreasonable customers.

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Data Backups to the Cloud

Cloud backups are not only more common but more simple than most people think. Gone are the days of physical media backups; now, it is easier and less expensive to backup to the cloud.

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Bose Creates a Fanboy

I am enjoying being a Bose fanboy, this week. My Bose QuietComfort® 3 Acoustic Noise Cancelling® Headphones had a bit of a problem, but Bose stood behind their product and kept me as one happy customer.

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Qdoba Mexican Grill: Worth Staying Home For

My wife and I had the distinct opportunity to eat at Qdoba Mexican Grill last evening. We should have stayed at home.

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On The Border

I ate at On The Border, a national Mexican food chain, this evening. The dinner was better than I expected.

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Update on Soto’s Grill: Still Great Dining in Ellicott City

I returned for the third time to Soto’s Grill in Ellicott City. It is still as great as it was each of the previous times that I visited.

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Soto’s Grill: Upscale Dining in Ellicott City

Soto’s Grill in Ellicott City, Maryland is perfect spot for diners looking for a getaway from the hustle and bustle of the chain restaurants that pervade Columbia and Howard County, Maryland.

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P.F. Chang’s: A Family Fiasco

My family and I prepared to each lunch at P.F. Chang’s China Bistro in The Plaza at the Mall in Columbia, Maryland this afternoon. Our visit confirms that a popular restaurant does not have to offer good service.

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Frisco Grille & Cantina, a Welcome Surprise

Need a fast lunch or evening out that won’t break the bank but will satisfy both your hunger and heart? Stop by Frisco Grill & Cantina in Columbia, Maryland. You’ll be surprised…this little restaurant has a lot to offer.

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Blue Cow Cafe – A Great Community Lunch Spot

The Blue Cow Cafe in Columbia, Maryland is a great community lunch spot. The food is well prepared, the staff is friendly, and the ambience is welcoming. This lite fare restaurant is a perfect spot for any meal, and it is family friendly. Free wi-fi internet service is available.

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Routine Talk

The town is not historic, grand, or elegant. It is becoming dumpy–year-by-year. Dumpy in an appealing way, what my family likes to call beach dumpy.

 
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Myths, Lies, and Downright Stupidity: Get Out the Shovel–Why Everything You Know is Wrong

John Stossel kept me in rapt attention, this afternoon.

 
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Ellicott Mills Brewing Company: Gator Done Right

I just returned from dinner with my wife at Ellicott Mills Brewing Company, one of our favorite restaurants. We supped on gator and fish fillets…and of course, dark beer.

 
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No-Frost Air Conditioning & Heating – The only repair service in town

I asked the repairmen from No-Frost A/C & Heating to come to the house this morning to repair a problem with my furnace, and true to form, they were efficient and reasonable in their repairs.

 
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Advance Auto Parts Earns Credit For Great Customer Service

Most people will never have to replace an automotive headlight bulb, so they don’t know that the bulbs should be replaced in pairs. If one burns out, it’s likely the partner will burn out soon, too. That’s what lead me to build a relationship with my local auto parts store, losing one of the headlights in my Honda Accord.

 
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The Secret Life of Numbers

The Secret Life of Numbers is esoteric website that visually demonstrates the popularity of numbers between 0 and 100,000, based on the frequency that each number appears in the databases of popular search engines.

 
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Sony CD Security Fix Leaves Users Unsecured

Sony BMG Music Entertainment attempted to protect some of its music CDs from digital piracy by automatically installing copy protection software on the computers of users who attempted to play the music CDs on their computers. The security tool is a system root kit, and it restricts copying of the music on the CD. In response to a widespread outcry from consumers and security experts, Sony BMG Music Entertainment created a downloadable patch that will disable the root kit security program; however, the patch leaves the affected computer open to anyone’s downloading software to the computer.

 
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Bennigan’s Leaves Something Worth Desiring

I just arrived home from dinner at Bennigan’s in Columbia, Maryland. It is my wife’s birthday–yes, a big one–and we were celebrating with family and friends. I received quite a bit of teasing during dinner…the restaurant wasn’t up to snuff with either the quality of food or the service, and I was expected to blog our experience. After I ate, I even returned to our car to pick up my wireless PDA, just in case I could log this article while still in the restaurant.

 
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Wi-Fi on Hilton Head Island, South Carolina

My family is vacationing on Hilton Head Island, South Carolina, and wi-fi internet access is still a bit sparse in the golfing mecca. Although our resort promises to have a wi-fi network installed in the next few days, it will be too late for us (until next year, that is!). In the mean time, I’ve stopped by my favorite wireless hotspot, the Internet Café & Sundries shop in Coligny Plaza, the de facto downtown of the island.

 
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